Software
Outlook 2K is stripping the "to" information out of incoming emails with the following message:
Original 'to' not compliant with RFC 822, stripped
Any ideas?
by timwalsh
Is this happening with all incoming email? Or does it always happen with the same originator?
Outlook itself does strip this information. It is most likely being stripped by the email server.
What is the content of the email with the stripped "To" information? Is it valid email or spam-like in content?
by dwdino
1) It is occuring on a select few. The email are both in-house and external in origin.
2) The emails are plain text, some times w/ files attached.
by timwalsh
More questions:
Does this always happen with the same addressee or with different ones?
Is the mail getting to the correct addressee?
Do you know what address is actually being used?
RFC 822 specifies the syntax for every emial message sent over the Internet. It specifies legal and illegal characters as well as legal and illegal format.
Assuming the email is getting to its intended recipient and is valid (NOT spam), my guess is that the email is being sent using an address that contains illegal characters or an illegal format. The email server interprets the correct addressee, but strips the "To" info because it isn't compliant as the error message states.
Is your email hosted in house or provided by and ISP? It is entirely possible the email account was created using illegal characters for the address.
by dwdino
The issue was the email scanning software, it was stripping the to list when formatted a certain way. The software vendor is developing a solution.
Thx all.
by dwdino
This discussion is closed to new replies.
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