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Synchronizing Blackberry “connected to desktop”

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I have recently been unable to synchronize my blackberry with my computer through the USB cable. Now when I connect to the computer with the cable the blackberry show that it is connected to the desktop, and the desktop manager shows that it is working, but it never stops and never updates.
On occasions an error will be produced and miscrosoft claims that they have talked with RIM and there is no fix – is there one?

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