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System Configuration Access Denied Error

By snottytishu ·
Hi y'all,

couple of questions...... I?m pretty much a nimrod when it comes to computer "speak"... so if you reply to this post, speak in total layman terms please.
First of all, I had to reformat my computer last week. With 2 teenagers, things were just going crazy and I eventually lost access to IE and my control panel. Nothing would fix either one of them. Any hoooo.... this error was actually taking place before I did the reformat. It started about 6 months before I reformatted. When I go to RUN and type in msconfig, when I access the start up tab and make changes there, once I click on apply, I get this error:
An access denied error was returned while attempting to change a service. You may need to log on using an administrator account to make specified changes

Problem is I have done just that. I've gone in through safe mode under the admin account and I still get that error. Any input would be appreciated.

My next problem is in outlook express. Almost every email that I receive says it has an attachment. I know it's just some stupid setting but I can't figure out which one it is so that I can change it. It's driving me nuts. All the settings are wacky and I can't get them back to defaults. I even tried uninstalling it and then reinstalling it. It was reinstalled with my messed up settings. I am the one who fiddled with the settings and got them all crazy, and yes, I am not playing with a full deck because for the life of me I can't remember what I messed with to change them. The attachment thing has been happening since right after the reformat, it's nothing that I changed in the settings. At least I don't think so. The icons and text on the taskbar etc ... those settings are my fault.
Anyway, I hope someone can help. Sorry if these are just lame questions. But it's been through forums like this one that I have learned what I do know. Just look at it as you are helping to educate another computer illiterate!!!

Thanks in advance.

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