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24 Nov 00
Recently I had a user come to me and he me asked to look at a problem he was having. The problem he has is when ever he selects a wall paper and for what ever reason he has to shut down or restart his pc the wall paper disappears. When I was trying to help him I noticed that when his pc is loading up his programs there is a window in the upper left that says something about "Windows is updating" this is all you see and the window goes away. When everhe selects a wall paper whether the traditional windows wall paper or any of his personal wallpaper pictures the pictures can be seen and everything is working properly. Its when you restart the pc and the pc is at the point where it is loading up his programs is when this problem occurs. His machine is a Dell Optiplex GX1(PII 400) OS is Win95 with Office 2000 Professional and the other assorted programs he is using. I tried moving all his wall paper pictures under the windows directory still the same problem. I certainly hope someone might be able to help me out. Thank you very much.

Regards

Markus R Bertel

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