Software

HELP

"Welcome! Everyone at TechRepublic is dedicated to building the best IT community on the Web. Whether you're having a problem with the site, or just want to let us know what you think, we value your feedback. Thanks in advance for your comments."

This is accompanied by the various 'departments' that TR offers.
http://techrepublic.com.com/2001-6364-0.html

You would need the DOWNLOADS section I think.

It will offer a few FAQ's followed by a alink to contact the appropriate person if you need further help.

Yes they care, moreso than most sites do in fact.
The HELP link is a bit hard to notice as it is in the top right of the screen, but this is where MOST sites have Contact Us links placed too.

I'm sorry you had trouble downloading our Office relocation checklist. Here's the link if you haven't already found it:

http://techrepublic.com.com/5138-6337-730280.html

Oz_Media is right, we do care and our Help page is the right place to start when you're having trouble with a TechRepublic feature or newsletter.

Let me know if you still have trouble downloading the Office relocation checklist.

In addition to the help section that Oz mentioned, we have a Site Ideas / Feedback forum.

Here is the URL:
http://techrepublic.com.com/5204-6230-0.html?forumID=96&start=0

This site is somewhat dynamic, and errata is identified and adjusted through user feedback. Feel free to bring up any issues you have, and the TR team will always respond to let you know what's going on and how they hope to fix the issue.

TR rules.

I often find that clicking a link will give me a 'Requested page not found' error, but retrying immediately or after a few minutes the link will work fine.

As to the attitude of TR, I have contacted TR/TPG several times about problems I have had and have found them to be professional and extremely helpful. If they did not have the answer to my query, then they would always offer a workaround, and they have always invited further feedback if the problem persisted.