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Telephone System Selection
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The time has come to replace our phone system and I am looking for some help evaluating the alternatives. We have 60 nodes with a small Call Center and are looking to implement CTI (screen-pops with Goldmine) and ACD options. Does anyone know of agood place to go to get the "low-down" on the alternatives? Our current list of options includes NEC NEAX 2000, Telrad Digital 400, Inter-Tel AXXESS and Norstar-PLUS Modular ICS.