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Text format not available-Outlook

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by penguinsrule Jul 31, 2002 last reply Aug 5, 2002

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Hi,

We're using office XP (I believe it is Outlook 2000) and Windows NT 4.0

We have an error -

can't open item, text formatting command not available. Rerun setup

This happens on some messages, not others.

Any ideas on what to do?

THANKS!

5 replies

You must be in HTML or Rich Text formatting to have this choice.

Ok, most likely the message sent was HTML, but
that still doesn't answer my question. I should still be
able to open the message, right?

Sorry, I only read the formatting not available part (:')

See if this helps:

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