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"The page you requested cannot be found"

By duncan9943 ·
All i wish to do is cancel my membership with TechProGuild that i began on the 9th May 2005, before the 30 days free period expires and charges are incurred. Ive managed to contact your site once on the 10th May but heard no response back. Since this time i have tried to click on 'contact us' only to be told "the page you requested cannot be found". This is the same message which appears when i try clicking on 'faqs', 'help' and 'account faqs' I have tried contacting your site on the various emails you have, only to be sent back automated replies advising that i try using 'contact us' or 'faqs' to solve my problem - neither or which work, which is why i had emailed in desperation! How can a website that prides itself on IT support / help, lack the fundamental knowledge of maintaining a website that works when you click on links? This to me is not reassuring. I am frustrated that i seem to be going round in circles with no answer I would call the support number but i am based in UK and feel that i should not have to pay for incompetence on the parts of TechProGuild. I am unsure if i will even be able to view response to my question so please someone email me on "". Many Thanks

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by CarmenB In reply to "The page you requested c ...

Our apologies for the difficulty you've had contacting customer service. We did have some technical problems with the links to our help pages in the last few days, but the issue has been resolved and those links are working now. As far as your particular issue goes, our customer service manager is aware of your complaint and will contact you directly.

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Customer Support

by mysuitelife2 In reply to "The page you requested c ...

We made a site deployment on Friday that messed up some of the footer and header links, which effected the Help and contact Us pages. The links were fixed today, 5/18, and are working as of now.

As for your cancel request, your account was cancelled on 5/12 and you were responded to via email reply to your request informing you it was completed.

If you have any additional issues concerning your account, please call customer support at 1-800-217-4339.

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