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TOR for NW

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by saad_iqbal

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We want to out source our NW (installations, comissioning and support). The estimate is for 3000+ nodes with 800+ PCs, in a setup of 14 complexes 10 KM apart with two located at 45 & 65 Km.
How can I come up with a TOR defining the following:
Redundancy
Reliability: Maximum allowable downtime, average downtime
Availability
Modularity
Vendor's ability to be blockade runner
Maintainability
Managability

3 replies

by hectop

Actually you've just about done it. Put it in a document detailing the specifications your require. Discuss issues with your clients and management. Remember, the higher the service level, the higher the cost.

With your size enterprise, you should be looking at a medium to large firm.

Before you sign anything, it should go through your legal department.

e-mail me if you want more detailed information.

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