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Toshiba start up RAMASST problem

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by jjd226

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I recently reformatted a employee's computer. He has Toshiba Satellite. It is about a year old, and he hasn't reformatted it before.

I installed the OS, and all of that fine, the drivers weren't an issue either, since they were a part of the recovery disc.

I did run into problems when I tried to install Microsoft office 2003 though. In fact, when I tried to install Any software that was on a CD.

The computer will read DVD's, but anything that has an iso file, or an install file on it. I thought it was the CD drive, and that it may just be dirty, but after looking around I noticed a start up program called RAMASST.exe

As far as I can tell from the web research I have done on it, it surpresses Windows Drivers, so that the CD-Burner in this particular reader model so that it can burn properly. However, there has been a lot of errors like this on the web, in fact someone actually posted one about a year and a half ago with the same problem.

I do not want to get rid of the program, because it is clearly important to the way the CD-Drive interacts with the rest of the computer, but simply shutting it off doesn't allow me to run any installs off of a CD either.

I have found no way on the web to actually fix this. If someone knows anything about this problem, and possibly has a fix for it than I would love to hear from you.

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by jonathan hayward

Hi there,

A friend of mine recently had the same problem. After reformatting he would start the computer and get a message about the CD/DVD drive bla bla bla. Turns out the program for some reason had a shortcut in the startup folder and was starting with the computer for no reason. To check this, go to "My computer" and click on your C: drive, then "Documents and Settings" then he went to "All Users" which should be on every computer. Then go to the "start menu" folder and then into the "programs" folder. In here there is a folder called "Startup". This is here in case you want to start a program automatically when the computer starts. For example, if you want itunes to always automatically start when you boot up your computer, then you can put a shortcut for itunes into the "startup" folder and it will do that action. Is there a shortcut for the "RAMASST" program in there? If so, delete the shortcut. This program does not need to run so you can delete the shortcut in the startup folder and it should get rid of the problem. If there is not a shortcut for it in the folder then it may be another problem. Hope this helps though.

Jon

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