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TR Technical Q&A

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My purpose here is to come up with ideas and methods that can comment on my experience and if there are any other people out there that have had the same experience. And, to receive your suggestions and recommendations and send them on to TR.

Let me tell you what my problems are with the TR Q&A forum. Maybe I am a minority and that will be rewarding to find out.

In TRs beginning days, I was encouraged that there was a site to help understand and learn about the Internet technology and be able to post questions. I even tried to answer some of the general questions posted in an effort to participate and to gain points.

I learned if you weren't an "expert", stay away. One question I tried answering regarding installing a HR system (I am a project manager) received ridicule, rebuke and I was told to not participate. Granted it was by another TR member not TR itself but I stopped looking at TR Q&A. This happened a second time and I didn?t need another no thank you from someonewho was filled with vitriol.

On the receiving side - I posted some questions and was disenchanted. I guess it was someone like me trying to answer the question and the answer was incomplete and not understood. However, having been rebuffed completely and being a member of Toastmasters taught me not to be rude and I did give points for partial answers and tried to use my comments with the partial credit to ask for more information. I also tried to develop a network with the person who answered my questions by sending him/her a message using their email address. This didn't work very well either. My conclusion is that people are too busy.

Once I answered a question and sent an additional comment and information to the TR member. Thiswas done to gain some additional information regarding the question as it was not completely understood by me. Bad idea, the person rebuffed me and I never did that again.

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by tmaclennan

I've been a regular in the Tech Q&A area for a few months. Like most open discussion areas, the people who contribute are a mixed bag of experts, cruisers, journeymen, wannabees, and weirdos. I've been ridiculed for my answers by posters who seem tothink that everyone can understand not only what they have written, but can divine from their sweeping generalizations the complete scope of everything that they have tried or not tried. I've posted what I knew were the correct answers, then had thequestion closed on me without a point or even a thank-you. And I've had some honestly appreciative people tell me in just 5 or 6 words that they appreciated my help. And that is why I post answers. The points and the thank yous are a recognition that I know what I'm talking about, and that I have helped. I don't get much of that where I work -- not even my boss really understands what I do or how important it is. But my peers do, and they appreciate the help.

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