Training users

Cheat teacher. That's your answer. Well it would be if it were me. I'd go and purchase Outlook for Dummies, then use their skills as your own. Make a tri-fold page back and front of tips and how to's.. Then set it free. Why think through what's already been done?
Cindy
-have fun with it..

Plan your own course. Firstly look up what other trainers offer on your subject. Download a few outlines, ask a few questions. Use these to start a course structure. They can be invaluable for assertaining the pace of a course.

Search for on-line free tutorials and look on the help menus and the microsoft site. If microsoft produce an online tutorial, which they probably do, use this as your basis, take out anything over complicated or uneccesary.

Prepare some notes to cover the material using your outlines as guides for order and timescale. Take a few screen shots to help.

Index the notes and use the index as a check list for the running order of the course.

Relax, enjoy, deliver!

Order prepared trianing guides. You don't
have to be an authorized training center to
get them. One good resource I've used is
Ziff-Davis. No point re-inventing the
wheel. Maybe put together a real short
quickie sheet - but otherwise -use what's
there.