trouble with wan miniport (ipx)#2 code 31

The device manager shows a yellow warning on the Wan miniport(ipx)#2 I am such a novice.I have a gateway700s computer xp pro is the os.I did a system restore. nothing change. I try to update the driver. Still no good. I try to uninstall the
driver. but was block from that because it is needed to boot the system. then I check microsoft
knowledge base to see if they had any advice about this problem. under code 31 they had artiicle 270008. I had use easy creator 5 basic. Which comes with DirectCd and also had every once in a while where my computer would not reconize my cd/dvd rom drives. I follow every step in that article. The problem continues. please help.