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Troubleshoot disappered

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3 replies

by priortra

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Went into Win98 Help-Troubleshoot, selected a subject, eg memory, ticked an option then next, then blank - nothing. White screen no other options appeared. Tried other troubleshooting subjects, same thing - where has more help gone?
Can't work it out, should I re-install?

3 replies

by dmiles

It seems as though you may have a corrupt file,it would be a good idea to extract the help files from office cd-rom,you could also use the repair option that is available in office,that could be chosen when you get trhe setup screen

by priortra

Tried the office Cd-rom and instigated repair but didn't help. It is the Win98 help file that would be corrupt - how can I find out which cab file contains Help, perhaps that is what I should try? thanks anyway

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