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Troubleshooting Computers

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Tags: Operating Systems

Here are the proper steps for troubleshooting your computers:
1. Identify the problem.
2. Establish a theory of possible cause.
3. Test the theory to determine the cause.
4. Establish a plan of action to resolve the problem and identify potential effects.
5. Implement the solution.

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Reply To: Troubleshooting Computers

In reply to Troubleshooting Computers

That’s a good strategy.
Moreover, you can use it for other things also, like a coffee machine, a printer, a car, in fact anything that is repairable.

At the office with only these newer laptops.

In reply to Troubleshooting Computers

All the laptops are current models with almost all parts soldered down so the troubleshooting is short.
1. Reload the deployed image.
2. If that doesn’t fix it, issue the employee a replacement.
3. Check warranty and if in warranty arrange for return to the supplier or maker.

I worry about those that took all those computer repair classes.

[Author]

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