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  • #4158877

    Troubleshooting Cookie Blockage on My Website

    by ·


    I have a website, and when I attempt to access it, I receive a message indicating that I’ve been restricted due to cookie settings. How can I resolve this issue?

    Note: link to website (a webshop for leather stuff) removed by moderator as spam.

    • This topic was modified 9 months, 2 weeks ago by Avatar photokees_b.

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    • #4158891
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      Re: cookies

      by kees_b ·

      In reply to Troubleshooting Cookie Blockage on My Website

      That’s a rather vague message. Ask your webmaster to make it more clear. After all, it’s his coding that gives that error.

      Does it still appear if you delete all cookies from your browser? Then it seems an error on your site, because it creates a cookie restricting something without asking you and telling you.

    • #4158990
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      Reply To: Troubleshooting Cookie Blockage on My Website

      by birdmantd ·

      In reply to Troubleshooting Cookie Blockage on My Website

      From my experience, the issue with cookies in an internet site are typically due to pop-up blockers on the other computer’s browser and not the internet site itself, short of embedded malware stored on the site itself. I would suggest trying multiple internet browsers to help narrow down the issue.

      For instance, some internet sites will not work well with an Apple internet browser but work just fine with a different browser. I worked for a major banking debit card processing site for a few years. When Apple users couldn’t access their banking sites, it was resolved most of the time by using the Chrome internet browser for example.

    • #4171247

      Make sure that cookies are enabled in your browser settings

      by LouisDay ·

      In reply to Troubleshooting Cookie Blockage on My Website

      Clearing your browser’s cache and cookies can also help resolve any potential conflicts.

      If the issue persists, try accessing your website on a different browser to see if the problem is browser-specific.

      Additionally, ensure that your website is not employing overly aggressive cookie policies that may be triggering the restriction. Review and adjust your website’s cookie policy to align with common industry practices and user expectations.

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