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Truncated text in Outlook print headers

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by heather-m

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Several users of Win-NTv4sp6 use Outlook 2000 and experience missing/truncated text on the printed page in the Header area (Subject: or To: fields). Some have local DeskJets, others print over NT4 LAN to HP LaserJets (5N and 4000N etc). Not all users are affected. Does anyone else have experience of this, or know the cause/solution? Thanks in advance for any help ...

2 replies

by heather-m

Problem occurs with a variety of networked laser models and also locally connected DeskJets - although only a minority of users (out of 100) are affected.

It's as if the Subject or To fields have a max. character capacity - anything more and it gets cut off.

The problem can be consistently recreated at affected workstations.

No error messages are being generated

Thanks.

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