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Two Dial up Adaptors active

By neville ·
Often after opening Outlook 2000 I will find I cannot connect as there are two dial up adaptors present in Task Manager/Network. I do not know how to close the first inactive one to continue. Consequently have to close down the pc and restart. P4 2.4 1gb RAM 60gb hdd XP Pro. Anyone got any clues?

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by pierrejamme In reply to Two Dial up Adaptors acti ...

A little more information please. This sounds like a fairly new computer,are you sure it didn't come with a built-in modem as well as a PCI modem? If so disable the built-in in BIOS and Device Manager. Right click on MY computer and select "Manage", the select "Device Manager" in the left panel and click on the plus beside modems in the right. Is there two modems there?

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by neville In reply to Two Dial up Adaptors acti ...

Hi Pierre,
Only one modem in the pc and it is external. Happens if I double click to open Outlook, but not if I right click then select Open. Very Strange!

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