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Types of Support

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What are the different kinds of support for a software and what is the life cycle of each support?

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by sheilau

What type of support are you talking about? Are you referring to the support that a project team does during a rollout, the levels of support performed by consultants, or support levels performed by Help Desk/IS?

by sreeraj99

i want to know the life cycle of different kinds of support after an product or project is rolled out.

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