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Unable to browse internet

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5 replies

by frostyptr

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I have Compaq 1200 series notebook for the past week I have been unable to browse the internet or retreive my email. I have Winodows XP pro loaded. I can ping some site but not others (ie can ping 'www.yahoo.com', 'www.dogpile.com' but not 'www.msn.com'.)

I have this problem using the built-in PPOE adapter as well as the dial-up adapter.

Has anyone come across this problem before?

Thank you in advance.

5 replies

by cg it

Do you have TCP/IP protocol installed. If not install that protocol. If it already is installed, try uninstalling and reinstalling it. TCP/IP protocol is required for Internet communications.

by charbon

Recently I had a similar problem, I could not retrieve my hotmail, Windows update ect. To fix my problem I went to Start-Search-Files/Folders, entered in Setup.exe and found my internet explorer setup and ran this installation again, all my access was reinstated. Maybe you could try this, it certainly wont hurt.

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