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Unable to display message

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3 replies

by daniel

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We are running Exchange 5.5 Server with Outlook 97 clients. A user received an email although the message "unable to display image" appeared where the attachment would be. We are currently not blocking any attachments, so most attachments do come through.

Thanks,
Dan

3 replies

by alpha-male

Is it unable to display the message or the attached image? If it is the image, are you sure there is an associated file to open it (acdsee, etc)? What is the name and file extension of the image? Can you copy it to disk then open it (plugin issue)? How about if you forward it to another machine...can it open the image? Knowing what the image is and what type of file it is will help trouble shoot this.

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