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Unable to edit contact in Public folder

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by chrissaw 1 view

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Two years ago, I installed E2K at a customer place. They created many subfolders containing many contact. 18 months later, their server crashed. I Setup a new server and have been able to restore their mailboxes and public folders.
The problem is that after one week, they can read anything in old created contact in public folders but they cannot modify or delete any.
They are able to create new one in those contact subfolder.
How may I resolve this issue to allow users to modify old contactsand allow administrators to give permissions on different old subfolders to others?
I think that it could be an old SID from the first installation still registered in the subfolders. I don't know.
Any help will be appreciate.
Christian

7 replies

by mallardtooxx

have you tried pulling the folders completely and starting over? I think you are right I think it is prolly a old SID vs. a new SID. But you would think the old SID would clear out unless the original folder was or is in use. dunno just a thought.
good luck
-duck

by chrissaw

Thank's duck,
Effectively, I pulled out all public folders in a pst file, reset all permissions on the pst file, delete every public folders, dismount public store, delete pub1.edb and .stm. I created brand new public database, mount this new store and from outlook client, copy every folder from the previous old public folder in pst to the new database.
I still have the same problem.

by mallardtooxx

remember permissions are cumulative and will override each other. Is it possible one of the old folders has a no access permission? Just curious.
-duck

by lizzy

This may sound odd, but I seem to recall a bug that would not allow users to access the public folders even thought they had been able to previously. It's been so long, I don't know exactly what the cause of it was, but it was server end. The onlysolution was to delete each user's local mail profile at their workstation and re-create it. Once re-created, they were able to access the public folders as usual.
Just a shot in the dark!

by chrissaw

Thank's Lizzy, I did that and it seems to work. I'm not sure that all profiles were in trouble, but I didn't take chance.

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