Windows Forum
After a home user reported a virus on his PC, and upgraded his McAfee VirusScan, he gets an error on Startup saying 'Unable to Load DLL PRESINTL'
Is a Windows 98 service pack able to fix this, or is there anything more that can be done to cure this?
by shaun.harvey
by saihib
See if this works for you:
1. Click Start, and click Run. The Run dialog box appears.
2. Type regedit and then click OK. The Registry Editor opens.
3. Navigate to the key
HKEY_LOCAL_MACHINE\Software\Microsoft\
Windows\CurrentVersion\Run
4.In the right pane, delete the value that refers to a file that was detected as infected by W32.Magistr.24876@mm.
To edit the Win.ini file:
1. Click Start, and click Run.
2. Type the following, and then click OK.
edit c:\windows\win.ini
The MS-DOS Editor opens.
NOTE: If Windows is installed in a different location, make the appropriate path substitution.
3. In the [windows] section of the file, look for the line that begins with
run=
4. To the right of the equal (=) sign,look for text that refers to a file that was detected as infected by W32.Magistr.24876@mm.
5. Delete this text.
6. Click File, and click Save.
7. Exit the MS-DOS Editor.
by shaun.harvey
In the registry, there was no file detected, only "run=hpfsched".
In the WIN.INI file, there was also no referral to a detected virus.
We are also wondering if this DLL is related to 'Corel' software installed on the machine.
by joseph moore
2 ideas.
First, open Control Panel -> Drivers.
Scroll through the list for PRESINTL.
Set it to Manual instead of Automatic.
Reboot
Second, please read up on Magistr. It was a nasty virus!
http://securityresponse.symantec.com/avcenter/venc/data/w32.magistr.24876@mm.html
Hope this helps.
by shanghai sam
Ended up installing NAV in place of McAfee, and ran the Live Updates for it.
Removed the virus, and ran a re-instalation of COREL, to which we ran a service pack.
Sees to have fixed the problem.
Thank you to you both for your help.
by shaun.harvey
This discussion is closed to new replies.
Sort by Trending