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Unable to open/download files

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by dimbulb 2 views

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Running Win98 and IE5 or IE6, when I try to open a file or download a file, the DOWNLOAD box will appear then an ERROR box appears stating "Internet Explorer is unable to open the requested site." The "do not save encrypted pages to disk" block insetup is NOT checked. I have tried setting securities to minimum, I upgraded from IE5 to IE6. Any suggestions?

10 replies

by dmiles

Thsi can dbe caused if you have multiple copies of the Wsock32.dll file installed
A incorrect version of the Wsock32.dll file is installed on your computer
Open IE,select Tools,Internet Options,on the General Tab,delete the Temporary files and clear the History files
Check to make sure that your IE connections settings for the dial-up connection are not configured to use a Proxy Server
If the problem persist,go Add/Remove and restore to previous version or select to do a Repair

by zbopz

Go to the Control Panel> Internet Options> Advanced Tab> and look in the security section. That is where you will find the check box the error is refering to.

I've never encountered that error before so I don't know if checking the box will correct the problem or not. It isn't checked on my machine with IE6.

Good Luck
Ken

by scott

There is a switch in the IE Security settings that can disable file downloads. We use it to keep employees from pulling in potential problems. Be sure to check all four zones (Internet, Intranet, Trusted, & Restricted). It is located just below the Cookie switches in IE5, and I'm sure it is also in the IE6 list somewhere. It simply states File Download Enable/Disable.

Good Luck...
Scott@Gullys.com

by dimbulb

Although the "restricted sites'setting had this box checked, clearing it didn't help. Thanks

by dimbulb

Another symptom I've discovered: if I go into IE tools and try to change the amount of disk space that "temporary internet files" uses I get an error box stating "chose a value between 1 and 0 for how much space temporary internet file can use". The value is presently at ZERO and cannot be changed.

by dimbulb

I found the problem. The key was that I was unable to change the cache size for Temporary Internet Files. The answer is in Q195163, delete the cookies, history and TempIntFiles folders. Thanks for your suggestions!!!

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