Software

General discussion

Gravatar
Locked

Unable to open Outlook Archive File

By john ·
I realise I have probably been stupid but I have an Outlook (2000) archive file of 2076320kb and when I try to open it, I get the message "Properties for this service must be defined prior to use." On clicking OK, a dialog opens saying "Errors have been detected in the file C:\My Documents\Outlook Files\archive.pst. Quit all mail enabled applications, and then use the Inbox repair Tool." When I use Scanpst it runs OK to stage 4 of 8 (which it completes) and then a dialog opens: "Scanpst: This program has perfromed an illegal operation and will be shut down. If the problem persists contact ..... etc."
I am now stuck and don't know how to get the archived emails, notes etc back. Can anyone help me to recover the file or parts of it please?
Thanks,
John

This conversation is currently closed to new comments.

9 total posts (Page 1 of 1)  
+ Follow this Discussion ·
| Thread display: Collapse - | Expand +

All Comments

gravatar
Collapse -

by SyscoKid In reply to Unable to open Outlook Ar ...

You've exceeded the 2GB limit on PST file size. This repair tool may allow you to get most of your messages back:

http://tinyurl.com/2quj3

gravatar
Collapse -

by john In reply to

Poster rated this answer.

gravatar
Collapse -

by malkeetdxb In reply to Unable to open Outlook Ar ...

ScanPST will only be helpful in recovering/
repairing the pst file withing 2GB limit,
try copying the same archive.pst to some other
fast processor pc, & run scanpst from there.
Hope fully you will get your data upto 2GB back.

Illegal operations is caused due to corruption in
the OS or MS Office not in PST file.

Try this & let me know.

gravatar
Collapse -

by john In reply to

Poster rated this answer.

gravatar
Collapse -

by rthiel In reply to Unable to open Outlook Ar ...

I have also run into the message "Properties for this service must be defined prior to use." when access to the file is read-only. Please remember that to open a .PST file, you must have Read/Write access.

gravatar
Collapse -

by john In reply to

Poster rated this answer.

gravatar
Collapse -

by jbostelman In reply to Unable to open Outlook Ar ...

The repair tool (scanpst.exe) is not designed to fix pst files over the size limit. You will need to use a different tool, the crop tool. See this article http://support.microsoft.com/default.aspx?scid=kb;en-us;296088
you will lose some of the data, but it's the only way I know of to get any data at all out of it.

gravatar
Collapse -

by john In reply to

Poster rated this answer.

gravatar
Collapse -

by john In reply to Unable to open Outlook Ar ...

This question was closed by the author

Back to Software Forum
9 total posts (Page 1 of 1)  

Start or search

Related Discussions

Related Forums