Unable to run Live Update on Win 2000

Here's a couple of suggestions, though I don't use NAV. Create a service account in the domain with adequate rights, then set up NAV on the clients to Run As this service when starting up NAV. A second approach would be to have the server do the live update function periodically, then pass the new signature files to each client as part of the logon script. The latter method would be transparent to users, and ensure that all are up to date.

We have found this on Symantec's Website,
and yes it does work.

Situation:
You are running Norton AntiVirus Corporate Edition under Windows 2000. When logged in as a restricted user (a member of the Users group), you cannot run LiveUpdate. TheLiveUpdate button is inactive.

Solution:
Restricted users under Windows 2000 do not have access to write to certain registry keys. LiveUpdate depends on information contained in the registry to determine when the last update was performed. If a restricted user runs LiveUpdate, then the registry keys are not updated, which will cause problems the next time LiveUpdate is executed. Because restricted users do not have the necessary rights to perform a LiveUpdate, the LiveUpdate button is inactive in the NAV CE interface.

Follow these steps to manually grant the necessary rights to the Users group (or a selected user) to allow restricted users to run LiveUpdate successfully:
1. Run Regedt32.exe.
2. Grant Full Control to the Users group (or a selected user) for the following registry keys:

HKLM\Software\Intel\LANDESK\VirusProtect6\CurrentVersion
HKLM\Software\Symantec\InstalledApps
HKLM\Software\Symantec\LiveUpdate
HKLM\Software\Symantec\SharedDefs

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