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Unable to view swf's within browser

By mustangkilla ·
Running Windows XP Pro, SP2

I am unable to view swf files in my IE or Slimbrowser. When I go to this site:

http://www.eagleslanding-beaumont.com/floorplans/floorplans.htm

I click on a floor plan and the system opens a new page but asks if I want to save or cancel- it will not show the floor plans. I have made sure I have all updates and checked flash settings. Any ideas? Does flash depend on any windows services?

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by Enrique Corona In reply to Unable to view swf's with ...

if you are shure that windows ie isnot bloking popup windows, then try reinstalling the flash player from www.macromedia.com, i also advice you to install the java plugin jus in case :).

i opened with no problem,, i am using flash player 8.

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by mustangkilla In reply to

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Site is trusted and updated flash to 8.0.22.0; also running Java 1.4.2_06

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by HAL 9000 Moderator In reply to Unable to view swf's with ...

It has to be the security settings on your computer I've just opened every floor plan on your listed Web Site without a problem.

Col

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by HAL 9000 Moderator In reply to

I should have added I've used both IE6 and Firefox.

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by mustangkilla In reply to

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by sgt_shultz In reply to Unable to view swf's with ...

so what made you guys figure that particular url was safe to click on, anyway...(rdl)
I would create a test user account belonging to the aministrators group and see if that worked. my guess is the ActiveX control for flashplayer is blocked by your Internet Options Security settings or is corrupt or you had an old version before and now have mixed install. if you think your browser security AND user permissions are not causing this problem, i would manually uninstall then reinstall flash.
here is a snippet from macromedia support faq's about the required browser security settings.
Internet Explorer ActiveX settings
Although your browser security settings should be chosen by you or your system Administrator, the 'Medium: Default Level' will allow you to view Macromedia Flash content. For any Custom Level, ensure that both "Download Signed ActiveX controls" and "Run ActiveX controls and plug-ins" are not disabled. (Enable or Prompt will work).

To view your Security Level do the following:

Open Internet Explorer.
Choose Tools then Internet Options.
Select the Security tab.
Choose Internet.
Ensure that "Download Signed ActiveX controls" and "Run ActiveX controls and plug-ins" are not disabled

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by mustangkilla In reply to

Poster rated this answer.
You're the man... I'm always overlooking the obvious- install had corrupted reg keys- uninstall and a reg clean up took care of it. Thanks.

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by mustangkilla In reply to Unable to view swf's with ...

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