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Unknown error deleting an email

By choy.waigiat ·
I'm using Outlook 2003. I receive 2 emails which I cannot delete. When I press the delete key an error says "Unknown Error". I think this 2 emails are virus.

Please advise,

thanks and regards,

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by Bobsta In reply to Unknown error deleting an ...

Are you using Exchange or are you popping your mail.
I have found using the Scanpst.exe utilitie helps with problems like this. You can only use it if you are storing your mail on your PC, in other words if you are popping your mail from ISP. Run a search for ScanPST.exe, open it and locate your Personal Folder.pst and scan it, ensure that Outlook is closed during this process.

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by choy.waigiat In reply to

I'm using Exchange and I do not store my mails in the pst folder.

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by Bobsta In reply to Unknown error deleting an ...

Are you using Exchange or are you popping your mail.
I have found using the Scanpst.exe utilitie helps with problems like this. You can only use it if you are storing your mail on your PC, in other words if you are popping your mail from ISP. Run a search for ScanPST.exe, open it and locate your Personal Folder.pst and scan it, ensure that Outlook is closed during this process.

Collapse -

by Bobsta In reply to Unknown error deleting an ...

Are you using Exchange or are you popping your mail.
I have found using the Scanpst.exe utilitie helps with problems like this. You can only use it if you are storing your mail on your PC, in other words if you are popping your mail from ISP. Run a search for ScanPST.exe, open it and locate your Personal Folder.pst and scan it, ensure that Outlook is closed during this process.

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by fluidtech In reply to Unknown error deleting an ...

What I would do is simply log into the webmail site and delete the email right at your server.

Uless you are hosting your own email, the I think the previous replies woul be your best bet.

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by choy.waigiat In reply to

I'm using Exchange and I do not store my emails in the pst folder.

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by Narizz28 In reply to Unknown error deleting an ...

Also, if your esing MAPI and Exchange, try emptying the deleted items folder.

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by choy.waigiat In reply to Unknown error deleting an ...

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