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Upgrading Office XP to Office 2003

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4 replies

by brian

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Hi All,
I recently upgraded my office xp installation to office 2003 but whenever i try to open microsoft outlook, its now prompting me for a password! But i didn't have a password before.

What can i do. i don't want to lose the mails. please help

BJ

4 replies

by rob miners

Select Tools -> E-mail
Accounts menu option. (depending on your version of Outlook this option might be found under Tools -> Options -> Mail
Setup tab -> E-mail Accounts button)
The "View or change existing e-mail accounts" item should be already selected. Click "Next".
Select the account you want to modify and click "Change".
In the next screen, click "Remember password" in the "Logon Information" section in the lower left corner.
Then click "Next" or "OK" as necessary to confirm.

by wesley.chin

I have a similar problem but it is with Outlook 2003. Sometimes, when retrieving email, there is a prompt for the email password. This is after checking that remember passowrd is checked.

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