Hello, I’m hoping someone here can help me. When I connect any usb devices to my HP Pavillion laptop (dv8000) it causes the system to freeze. I can reboot the system but if there are any usb devices attached at boot up the system crashes while windows is loading.
This problem started about 3 weeks ago, after an unexplained complete system crash. The usb ports were working correctly for a day or two after I reinstalled windows xp and then they stopped.
I have check the drives and updated the bios windows, hp and device drives. The windows device manager claims the ports are working normally – of course there are no devices attached when I run these checks. I have also tried uninstalling and reinstalling the all the USB related controllers.
Can anyone suggest a solution to this problem? I don’t use my USB ports everyday but I do need them.
Thanks so much for your help.
Amy
