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usb keyboard stops working during windows xp install

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5 replies

by vincexsx

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I am trying to run a repair on a Windows XP Home Edition box because the user lost his password. I need to boot from the XP disk in order to run the repair utility to reset the password. However, after the initial setup copies the files, the usb keyboard stops working, leaving me hanging because I need to press "R" to run the repair. Anyone know why it is doing this? The box only has usb ports, no PS/2. Thanks

5 replies

by internetspider

First of all i think u cannot reset the password by repair, when u r in windows logon press ctrl+Alt + Del a window will appear type Administrator and remove the password from with in that account otherwise there is a software witch can reset for u, u can find it in search by google coz it is not in my mind now.

Thanks.

by older mycroft

I don't think it'll allow the password to be changed.

A full reinstall may be your only option.

by jasonjarvisgbr

Had the same problem and it really had me scratching my head...

I solved it by booting from a newer version of XP on CD.

It seems in early versions, they left USB support out of the minimal drivers it loads for the installation process.

by mare_z

I ran into the same problems and it drove me crazy for two weeks. I had a brain friz this morning and found the solution. Go to your setup in bios, change the default setting for your drive to Raid/Ata.. This point hit me when I had read the info on the sata drive and it listed Ata controllers. Works like a charm, winxl goes in just as sweet as pie.. up and running in no time. I had the drivers already downloaded from Dell, and put them in in just moments, on the web in a half hour. Check your bios. mare

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