Storage

Ask something
Question Locked

USB nightmare

0 helpful
3 replies

by gordonwilliams

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

Hi,
I'm new here so forgive me if I am not using the correct "pro forma"
I have an 8 Gb Imation USB stick. this device has decided to not work anymore along with three years of work embeded therein. Has anyone got any idea as to how I can retrieve this information?

Aussie bob

3 replies

by rob miners

If your external drive is correctly configured, plugged in properly and is not being detected at all.

Remove and reinstall all USB controllers

To remove and reinstall all USB controllers, follow these steps:
Click Start, click Run, type sysdm.cpl in the Open box, and then click OK.
Click the Hardware tab.
Click the Device Manager button.
Expand Universal Serial Bus controllers.
Right-click every device under the Universal Serial Bus controllers node, and then click Uninstall to remove them one at a time.
Restart the computer, and then reinstall the USB controllers.
Plug in the removable USB storage device, and then test to make sure that the issue is resolved.

If you have any error messages when you insert the USB stick let us know what they are.

by kevinotakos

First of all the thing has to be powered. If it can't there is a way the usb memory can be replaced by another usb memory which is powering. This way when the thing powers you will be able to retrieve your information but anyway if this is hard for you just contact me at kevinotakos@yahoo.com with the subject technical supportI will give you the necessary assistance.

This discussion is closed to new replies.