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USB Problems

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by marron

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I am having a problem with USB support on an older Gateway desktop machine. It is running win 98SE on an intel 82430TX chipset mobo. There are 2 on board usb ports and I have installed a PCI card also with 2 USB ports. I can't get any of the usb ports to recognise usb devices. I have plugged a usb mouse into both the on board ports and pci card ports. The on board USB ports see an unknow USB device but wont load the mouse driver and the PCI c ard doesn't recognise ANY devices. I am trying to install a USB Digital Camera for my client.
Device Mgr reports that usb controller for both and the Root hubs are installed and working. The PCI card is using IRQ 10 and is not sharing with any other device but the on board controller is sharing IRQ9 with the on board video.
Any help you can provide will be greatly appreciated.

2 replies

by mrjay67

Try getting the latest drivers for your motherboard and/or USB ports. Several years ago now i worked in a gateway shop and Rem. USB being flaky unless it was setup with the latest drivers and set just right. You might also check BIOS for any conflicting info or resources. You should be able to go to Intel and get the drivers you need if Gateway doesnt have them(i would check with intel anyway).

Other than that you might try installing the drivers for the devices before you plug them in. Some early USB devices were very picky about that kind of thing.

Rem Win98/98se was the 1st OS to really have descent USB support. I know 95b had some USB support but we all know it was flakier than a box of instant potatos. At any rate you should make sure you have the latest drivers(both USB/motherboard and device related) and Win98 should be fine.

You might try removing the conflicts you mentioned if possible but Video has a tendency to share with things and I havent seen any majorissues from that alone.

Just some basic tips and hope it helps or gets you in a right direction.

Jason

by malcolm.purves

I had a problem getting my WIN2000 IBM Laptop to recognise a USB Drive. The manufacturer of the drive advised that some laptops do not provide sufficient power through the USB port to run all devices. I purchased a powered USB Hub with the correct voltage output (on the AC converter) and the problem went away.

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