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USB Scanner Does Not Work with Win2k

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My friend has a USB scanner. His computer is an AMD 300 with 128 MB RAM. His video card is an ATI Rage Fury Pro 32 MB. There is plenty of hard drive space. His OS is Win2k SP 2 and the drive is formated with NTFS. Problem is that the scanner will not work. The USB drivers are correctly installed. Whenever I attach the scanner to the port it recieves power. The "test scanner" button under the Scanners and Cameras control panel is greyed out. I formatted another partition as FAT and installedthe OS and the scanner works fine. Even tests itself while the OS is booting. Before, the thing was dead. Absolutely no life at all. Does anyone have any clues?

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by typemrt

I have a new Canon scanner that appears to install itself when plugged in and does not respond after that.

by randerson109

usb scanners cause a problem by not being able to obtain an address from the computer setup will not automatically give it an address probably because there is no spare irq you will have to do it manually

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