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user login problem in win2003 domain

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by ravitripathi.81

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i am using a win2003 domain.my problem is user can not login into domain.at the user login window when they enter username and password and domain they are unable to loggin.just for a trick they remove network chord and then enter the same info and now they logged in...i know thats pre cache settings by which is happening ..but i need to rectify this problem..can anybody help me to understand and resolve this.

Thanks in advance
Rak

4 replies

by p.j.hutchison

1. Login as a local administrator
2. Open Network Connections in control panel and make sure:
a) Client for Microsoft Networks is installed
b) TCP/IP is installed

3. Open a command prompt and run IPCONFIG/ALL
a) Check IP address is valid for your network
b) Ping 127.0.0.1 to test network card
c) Ping its own network address to test network traffic can be sent to itself
d) Ping the DEfault gateway address so that it can talk to other networks
e) Ping the DNS servers (make sure the correct DNS servers for domain are set)

4. Run NSLOOKUP and do some name lookups esp for domain servers.
5. Use the NETDIAG tool (from a windows server) to diagnose connection.
6. If TCPIP isn't responding, try resetting it using command NETSH e.g.
NETSH Interface Reset

by ravitripathi.81

can i ask some?according to me i think its DNS problem ..shd i try to reinstall and configure DNS again???? whats ur ideas about this?

rak

by p.j.hutchison

You would only reinstall DNS unless abosolutely necessary. If the servers and other users are working then you should NOT reinstall DNS. This could break the Windows Domain if you tried it.

It sounds like a configuration on one user's PC, thats all. Check the config on the PC not the server.

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