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user to admin ratio

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by mikengineer

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Is there a basic user to Administrator ratio that
I can use to determine if there should be more available support in my facility . I am at approx.
120 pc's, 40 printers 6 servers with tape libraries and mass storage . I maintain complete
supportfor the entire engineering facility .
I know that this is a vague question but where are other 100+ sattelite companies at ?

M.L.

3 replies

by yacoubean

I've heard from 20/1 to 40/1. I guess it depends on your configuration and how much support your users are used to. Personally, I am the only person supporting 20 PCs, 2 servers, and a handful of printers. I'm just gonna keep it that way until I feel overwhelmed. If you are able to keep up with projects and user needs, then I don't see any reason to get more staff (especially if you use consultants to fill in the gaps where you don't know what you are doing :).

Here's a good article on the subject:
http://www.infoworld.com/articles/op/xml/00/05/22/000522oplewis.xml

by gibsonhl2001

What most larger companies are going with is 75 to 1. This will push some what if you don't have a stable enviorment. but if you put in a few extra hours and have managment support on standardizing and rule implementation you can handle it with out much effort.

by hnaldoza

In the old days of Novell, I attended a seminar using a 50-60 user/Admin. I still use this figure today with my NT Environment. However, you may need another hand if the support is off site and using communication links.

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