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Using Outlook/Exchange for Customer email

By alanb ·
We receive around 200 emails a day from Customers to our Customer Service Center. I am looking into the possibility of replacing an old email management system (Mustang)with something that can utilize our existing Excahnge 2000/Outlook 2003 apps.

Our needs are fairly basic and don't need the bloated/expensive Enterprise versions that are being touted.
Is anyone actively using a system based on Exchange 2000 that they could recommend?

Thanks,

Alan

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