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VB run-time error starting Word 2000

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by blackcurrant

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Hi

Each time one of our users launches Word 2000, a MS-Visual Basic run-time error message appears:

Run-Time Error
'_2147467259(8004005)
Automation Error

I have looked in Word's help file which says that
this error is caused by the fact that the application has created an object, which it has then been unable to access. However, as is often the case, there is no solution/workaround provided.

I don't know, therefore, if this is impacting the performance of Word. Can anyone explain what is happening and how I can eliminate this error message? Do I need to reinstall Word 2000? Was there an error during the initial installation? I modified the setup of Office 2000 (it was originally installed as a typical installation), to remove applications which were not required, and the error is still there.

Thanks

5 replies

by popeye_doyle

Completely remove office from the system, then download & Run Eraser2k.exe from Microsoft, reboot & reinstall Office, this may fix it.
I've never come accross this error, but Run time error starting 216 refers to a trojan virus, you may want to check with your AV support if the above doesn't resolve the issue.

by blackcurrant

Thanks for answering. I followed the instructions and this has stopped the error. No virus has been detected on this machine.

by fosteruk

Uninstall Office then download the latest Visual Basic Runtime Files from the micrsoft website. (Visual Basic Runtime v6 i think)

Then install a virus protector and get the latest update's
I recommend Norton 2002... you can get a demo of it fromdownloads.com

Then do a FULL system scan for virus's and if any found make sure they are cured/deleted

Then once u have done that... reinstall the VB runtimr files again then reinstall Office. This will fix the problem.

Good Luck!

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