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Very odd sync problem

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Hey guys, here’s a tricky one for you.
Had one of my users call in with an issue with his Palm V – somehow the touchscreen got out of whack, and was sensing stylus hits about 1/2″ north of where the stylus was actually hitting. So I was thinking fine, I’ll reset and we’ll be OK. Did that, and it WAS OK, until he resynced his Outlook info back onto the Palm again.
As soon as he did that, the touch screen settings messed up again.
Does the Palm have settings kept on the PC somewhere that refresh when you sync? What the hek is goingon here?

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Very odd sync problem

In reply to Very odd sync problem

By saying you reset the palm do you mean that you ran the Digitizer?

To run it:
got to the Pref icon
select Digitizer on the drop down and run the utility.

Very odd sync problem

In reply to Very odd sync problem

Pref icon didn’t register in this situation.

Was able to clear this up by doing the following:

-Hard reset Palm
-Rename user’s backup folder under C:\Palm
-Set everything to “Desktop overrides” in the HotSync Manager prefs
-Sync

Very odd sync problem

In reply to Very odd sync problem

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