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Viewing clipart in Outlook 2002

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I have the problem that when users send clipart attachments, not all users can view them. They receive a box with a red “X” in the center. I already checked that these users are set receive email as HTML. I don’t understand the problem. Thanks.

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Reply To: Viewing clipart in Outlook 2002

In reply to Viewing clipart in Outlook 2002

Change your automatic download settings.
Tools/Options/Security, Download pictures button.
This option would be best, but you can also change the Zones for all emails.

Reply To: Viewing clipart in Outlook 2002

In reply to Viewing clipart in Outlook 2002

It sounds like some users are using Word to read their email. The problem is probably a result of Word not Outlook. See the following:

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q244202

I would start by going to Outlook click Tools> Options> Mail Format> and uncheck Use Word as an editor.

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