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Virus Conflicts with XP

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by shanghai sam

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Hello everyone!

A friend of mine is running WinXP and had Virucide 2001 on her machine. She wasn't satisfied with her the program so I gave her a fresh copy of Norton Antivirus 2002. She uninstalled the Virucide, then installed Norton Antivirus. Her computer now will boot completely up to the XP desktop, but like 5-10 seconds later it will give the "blue screen" and go through a physical memory dump 0-100 then restart. I tried to go into safe mode to uninstall Norton or even just take out all of Virucide 2001 registries in REGEDIT, but it won't let me do either in Safe Mode. Any suggestion other than reformatting the disk??? Please help!

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by pwcstech

If it is possible to start the machine in safe mode and get to the system tools, try accessing the system restore function and choose a restore date that is prior to the date that you installed the Norton. To access the System Restore Wizard, clickStart, point to All Programs, point to Accessories, point to System Tools, and then click System Restore.

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