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Vista basic will not find updates

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Acer laptop loaded with Vista Home basic ha never updated. It get the error message “Windows could not search for new updates” code # 80073712 I have deleted temp files, disabled the firewall, edited the registry per MS knowledge article. Google does not come up with that code number. Anyone run into this?

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Try visiting Windows Genuine Advantage to authenticate. That will install an applet if needed so that Windows Update will work. If it fails to authenticate, contact the manufacturer.

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