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Vista Issue with Canoscan Tool Box instalation

By schmigal ·
I tried to load this via the cd and it would not load stating that i needed a higher operating system taht Windows 98 or 2000 but mine is vista

same software loaded fine on XP


Any idea's?

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All Answers

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Check with the manufacturer

by ThumbsUp2 In reply to Vista Issue with Canoscan ...

Software designed for Win98 or Win2K probably will not run on Vista. And, just because the software ran on WinXP doesn't mean it will on Vista. Chances are, the device won't even operate with Vista.

Check with the manufacturer to see if the device is Vista compatible and if there are Vista drivers for it. While you're there, check for updated software for it.

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Edited & Reposted Not Text

by HAL 9000 Moderator In reply to Vista Issue with Canoscan ...
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You really need to list the hardware

by OH Smeg In reply to Edited & Reposted Not Tex ...

If you want an answer that is specific. But as the Installer for this piece of Hardware isn't working under Vista the likelihood of the Device being Vista Compatible is unlikely.

You will need to look on the Canon Web Site for Drivers for your Hardware & Vista to see if your device is Vista Compatible. If it is not Vista Compatible like the Software that drives it it will not work on Vista and most XP Scanners are in this category.

You can start here looking your Hardware and Drivers to support it under Vista.

http://tinyurl.com/6cxq9r

Col

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There IS NEW drivers for VISTA

by Mason.Paul In reply to Vista Issue with Canoscan ...

There is a series of NEW DRIVERS for Vista on the Cannon website, these are avalable in BOTH 32bit and 64bit and most languages

The same applies to Printers, Cameras, Etc.

Can't remeber but you might need the scanner serial number.

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