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W2K can only start in Safe Mode

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My user's laptop is only able to boot up in Safe Mode. If we try to boot up normally it gets to the W2K screen and then goes blank. Does anyone know what might be causing this and how can I fix it? I've looked through the Event Viewer and there is a problem with the SYMTDI service.

Thanks
Steve

3 replies

by djent

Sounds like a corrupt device driver. The options are from safe mode relpace each device driver or backup data and do a fresh install, I personally like fresh installs. They get rid of alot of excess baggage.

by simonkoo

Try to disable your startup program one at the time(If you have the time) or all that is not required. Sometimes, due to a failed or corrupted software, your system hang before booting into Windows. But it's a good move to do a fresh installation asrecommended by fellow "Guru".

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