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We seem to be sending SPAM

By fwagner ·
One of my users keeps sending the same message over and over to all of his contacts, what could be the cause of this? I checked the MSIMC QUE, and it doesn't seem to be coming from us...could another server be re-sending our emails to all of the original recipients ? Help!!!

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by pierrejamme In reply to We seem to be sending SPA ...

Not familiar with Exchange, we are a GroupWise house, but:
Several viruses now spoof e-mail addresses and people think you are sending them a virus. That is they steal addresses and reuse them. I get spam and viruses that look like they are coming from our company president, they aren't.
Not sure what you can do to stop this. Is it an option to change their address?

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by Cactus Pete In reply to We seem to be sending SPA ...

If the complaining party forwarded the message to you, look at the headers [make sure they forward those, too] and determine if the message originated from your servers or not. If so, check the user's desktop to see if it is infected. If not, contact the owner of the originating IP address and let them know what is happening.

Update all of your antivirus definitions while you're at it.

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