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If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.
Webcasts considered harmful
1) Webcasting is generally too slow but sometimes too fast. I can read much faster than I can hear. Also, when I am reading something, I can read at my own pace, going faster through the stuff I already know and slower if something is complicated. I can stop reading at any moment if a user needs help or a server goes down.
2) Webcasting usually requires synchronization in time. I have to be there at a certain time to hear the webcast. As a practicing sysadmin, I can't always do that.
3) Webcasting usually requires niche software. There actually are open standards for webcast file formats, but vendors generally don't follow them. Note, for example, the comment in one of these threads from a guy who was told he needed a specific version of a player. HTML, by way of contrast, will run on any browsers.
4) Webcasting isn't as utilitarian as reading. If I am reading something on my web browser that I think might be interesting to somebody else, I can stop, copy and paste the content into a quick E-mail, and continue. I can't do that with webcasts.
Time is the greatest asset I have. I have to use it wisely. If you don't treat my time carefully, then I am going to ignore you.