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What am I doing wrong?

By victord66 ·
I can't seem to download any of the articles. Every time I click on the link from an email I'm taken to the download page, then I click on download and am taken to a login page. After I login I'm taken back to the downloads page but nothing ever downloads ???? Then I keep going around in circles. What's going on? I've tried using Firefox and IE with no luck. Can someone please explain the correct procedure to download articles. Or should I take a course in rocket science first?

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Work around for d/loads

by Jack-M In reply to What am I doing wrong?

Hi.I have a similar problem. When I click on an article I want to download and am taken to the page with the Download symbol
I click on that and am taken to a page where it says:"If a new window did not open for your download, please click here." If I click there and nothing happens I right click on the same line, left click on OPEN and a download window opens, my download starts and problem solved. Good luck.

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Try logging in first

by CharlieSpencer In reply to What am I doing wrong?

Log in to TR before you click the link in the e-mail. Leave the logged-in session open in your browser, then go to your e-mail.

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