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what do I do to fix not getting email from one person?

By Christine63 ·
I cannot receive any email from just one person. but can receive from everybody else. What can I do to fix it and where do I start looking?

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Start with your ISP

by Kenone In reply to what do I do to fix not g ...

Are they doing spam filtering? Can you check the spam folder? Can you "whitelist" the e-mail address?
Are you using any sort of spam filter?
Is it configured correctly?
Send the person an e-mail. Do they receive it? What happens if they hit reply?

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