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What happens when one doesn't 'safely remove hardware'? (a printer)

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4 replies

by kbmoose1

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My daughter was in a hurry and pulled the usb cable from her laptop (running XP SP2) while a print job was running.

Since then, the printer shows as 'offline'.

She was told to unplug the USB, delete the printer and uninstall the drivers, then restart her computer. After the restart, to plug in the USB and turn on the Printer (an HP1330). She did this, but no go. Printer still won't print.

Did the unplugging do some irreversible damage, or can this printer be saved? If so, how?

Thanks in advance ...

4 replies

by oh smeg

And see if it's got a job stuck in it.

This is a Windows setting not a printer setting so if there is something there it may have set Windows to see the printer as Off Line till the Print Job is removed.

Col

by naughtymonkey

if you deleted the printer while a job was in the queue, it will not delete. It may have appeared as if you deleted and reinstalled it, but it really never went anywhere.

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