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What is CRM?

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by esri

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I would like to know about CRM. Could someone please tell me where will i get good information.

Thanks

5 replies

by dmiles

Customer Relationship Management software,see the following sites
1)www.looksmart.com/og/pr=cdd
2)www.microsoft.com/presspass/press/2002

by bill wong

I'm pretty sure you tried the WWW....

I recommend a couple of good starting places:

1. Ask Jeeves at www.ask.com

2. Check out info from the BEST CRM system in the world at www.siebel.com. They got forums, newsletters, articles, and free feedbacks. If they don't know, I'm not sure who else knows more about the real world!

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